Hypermarket Privacy Policy

Last updated：2025.2.17

Welcome to Hypermarket. This Privacy Policy (“Policy”) applies to the Hypermarket services, including the Hypermarket applications, websites, and related services (collectively referred to as "Services"), provided and controlled by Hypermarket (collectively referred to as "Hypermarket", "we" or "us"), which link to this Privacy Policy.

We are deeply committed to protecting your privacy. This Policy explains how we collect, use, share, and otherwise process your personal information. We suggest you read it in conjunction with our Terms of Service (the “Terms”). If you do not agree with this Policy, please do not use our Services. When you access or use Hypermarket, you agree to our Policy and you consent to our collection, storage, use and disclosure of your personal information as we’ve set out in this Policy.

This Policy covers the experience we provide for users aged 18 (or the age of majority under your local law) and older on our Platform. If you are under the age of 18 or the age of majority as determined by the laws of your country, please do not use our Services.

We reserve the right to update this Policy from time to time. When we update our Policy, we will notify you by updating the 'Last Updated' date at the top of this Policy or by providing any other notification as required by applicable law. Your continued access to or use of our Services after the Policy has been updated indicates your acceptance of the updated policy. If you do not agree with the updated Policy, please do not use our Services.

This Policy may be translated into other languages for your convenience, any translated version of this Policy conflicts against the English version, this English version prevails.

Summary

This Policy will tell you exactly how your personal data is being protected by us and it is very important for you to know. Here are the topics that we cover:

What information we collect
How we use the information
How do we share your information
Data transfer
Security
Your rights
Cookies and other technologies
Children and Children Protection
Change and revisions to this Policy
Contact

1. What information we collect

This section will introduce what and how personal information we collect from you.

We may collect the following information from you:

a. Information you provide to us (either directly or through third parties)

When you register account, you may need to provide your nickname, gender, date of birth, phone number, SMS verification code and avatar.
User-generated contents (UGC), such as messages, pictures, videos, sounds, etc.
Transaction information (recharge records, history, items, amounts). Note: We do not retain or collect your credit card information; payments are processed through third parties like Google and Apple.
User service information and communication with our support team, including complaint records.

b. Information we collect when you use our Services

Device and network information (app version, resolution, network type, device ID, etc.)
Usage information (interaction patterns, activity duration/frequency)
General geolocation data inferred from IP or SIM
Chat/message board content to ensure a healthy environment
Permissions (location, mic, camera) only used after explicit user authorization

c. Information we collect from third parties

Third-party social accounts (Google/Apple) with profile info as allowed by the platform
Ad networks, payment processors, analytics providers (subject to their own privacy policies)

2. How we use your information

Support your login, usage, chat, friend discovery, payments
Remember your info for next visit
Personalize your experience
Improve Services and conduct analysis
Ensure security and prevent illegal use
Respond to your support requests
Comply with laws and enforce our policies

You may withdraw consent at any time, without affecting previous processing done under consent.

3. How do we share your information

With third-party providers (e.g., Apple, Google) for support, analysis, fraud prevention, payment
With law enforcement or public agencies if legally required or for safety/security reasons
Within our corporate group (subsidiaries, affiliates)
During mergers, asset transfers, bankruptcy, etc., with efforts to maintain data protection

4. Data Transfer

Your data may be processed outside your country. We take appropriate measures to ensure data security and compliance with applicable laws. This may be for contract performance, legal claims, or other lawful reasons.

5. Security

We implement encryption, firewalls, and access controls to protect your data. No internet transmission is fully secure, and you are responsible for securing your account and devices. We are not responsible for breaches caused by third-party disclosures.

6. Your rights

Access and correction: You can view and update your data
Delete your information: You may request deletion of unnecessary or unlawfully collected data
Withdraw consent: You can revoke permissions or authorization
Other rights under applicable laws and regulations

We’ll verify your identity and respond to valid requests.

7. Cookies and other technologies

We only use cookies for basic functions such as login and analytics on our H5 pages. We do not use cookies for advertising or cross-site tracking.

8. Children and Children Protection

Hypermarket is for adults only. We do not knowingly collect data from minors. If we discover such information, we will delete it and terminate the account. Parents can request removal by contacting us.

Prohibited content includes:

Underage dating or exploitative content
Mail-order spouses, sexual services, or deceptive companionship ads

Restricted content includes:

Hook-up, fetish, swinger, affair-based services
Apps or ads with nudity or suggestive content

Child protection: Any behavior threatening child safety (grooming, sextortion, trafficking) is strictly banned. Report issues to lunalanddepartmentalstore@gmail.com.

9. Change and revisions to this policy

We may revise this Policy at any time. Continued use of Services implies acceptance. If you disagree, please stop using our Services.

10. Contact

If you have any questions or requests, contact us at: lunalanddepartmentalstore@gmail.com

Our Address: Tecom, grosvenor business tower, shop 8, near health hub clinic-UAE